Shipping Policy

Orders are ordinarily processed within one to two (1–2) business days, excluding weekends and federal holidays. Orders submitted after the designated daily cutoff time may be processed on the next business day.

Estimated delivery time frames, such as five to ten (5–10) business days for standard shipping or three to five (3–5) business days for expedited options, are provided for convenience and are not guaranteed. Certain products may be unavailable for shipment to specific destinations. Shipping charges are calculated at checkout based on destination, weight, and selected service level.

Once your order has shipped, you will receive a confirmation email containing tracking information, where available. We are not responsible for delays attributable to carriers, weather events, or other circumstances beyond our reasonable control. In the event of a significantly delayed or apparently lost package, we will assist you in initiating an inquiry with the carrier, but reimbursement is subject to the carrier’s policies.

If your order arrives visibly damaged, you should document the condition of the packaging and contents and contact us within seven (7) days of delivery. Retain all original materials until we provide further instructions, as they may be required to pursue a carrier claim or to arrange a replacement.