Returns Policy

Livewell Restore is committed to customer satisfaction. You may request a return within thirty (30) days of the documented delivery date, provided you first contact us at info@livewellrestore.com and receive authorization. To qualify for a refund, returned products must be unused, unopened, and in their original, undamaged packaging.

For health, safety, and quality-control reasons, we are unable to accept returns of opened supplements or items that appear used, altered, or damaged through misuse or improper handling. Unless the return results from our error or from a product that is defective upon arrival, you are responsible for all return shipping costs.

Once the returned items are received and inspected, we will notify you of the approval or denial of your refund request. Approved refunds will typically be processed to the original method of payment within seven to ten (7–10) business days, exclusive of any original shipping charges.

If you receive an item that is damaged in transit or materially inconsistent with your order, you must contact us within seven (7) days of delivery and provide photographs of the product and packaging. Subject to verification, we will work with you to arrange a replacement or an appropriate refund. We do not offer automatic product exchanges; if you desire a different product, you must place a new order.